Contact Us
What would you like to know?
Send a question about a product or an existing order. Include the product link or order number.
Time: Mon – Fri 9:00 – 18:00 (GMT+8)
The piece in full
A product link and the detail you want to clarify help us understand your question. You can also write to [email protected].
BEFORE YOU SEND
A little preparation helps
Choose the topic that matches your question.
A product or material
Include the product link and the variant. Say which material or detail you want to clarify.
Dimensions or fit
Measure the space or compare the sizes on the product page. Include the measurements that matter to your question.
An existing order
Include the order number, the email used for the order, and a short note on the issue. Do not send payment passwords or full card details.
Keep in touch
Shipping and returns
Shipping and returns are on the policy pages. Returns.
